Tele-consultation
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What is teleconsultation?
Teleconsultation involves a virtual meeting between the patient and the doctor through video, phone, or online messaging platforms, allowing for remote medical consultations.Such services are provided in a regulatory sandbox with the Ministry of Health of Singapore.
How do I schedule a teleconsultation with a gastroenterologist?
Contact our clinics to inquire about teleconsultation availability.
What technology do I need for a teleconsultation?
You will typically need a computer, smartphone, or tablet with a reliable internet connection, a webcam, and a microphone. Ensure that the platform or software recommended by your doctor is compatible with your device.
Are teleconsultations secure and private?
Yes, your doctor will use secure and encrypted platforms to ensure the confidentiality and privacy of patient information during teleconsultations.
Always follow recommended security measures and use a private and secure internet connection.
Can all gastroenterological issues be addressed through teleconsultations?
Many gastroenterological concerns can be addressed through teleconsultations, such as discussing symptoms, reviewing test results, and creating treatment plans. However, some conditions may require in-person examinations or procedures.
Many gastroenterological concerns can be addressed through teleconsultations, such as discussing symptoms, reviewing test results, and creating treatment plans. However, some conditions may require in-person examinations or procedures.
How do I share my medical records and test results during a teleconsultation?
Before the teleconsultation, provide your medical records and test results to your doctor through secure electronic means.
Can prescriptions be provided during a teleconsultation?
Yes, gastroenterologists can prescribe medications during a teleconsultation if deemed necessary.
What should I do if there are technical issues during the teleconsultation?
If you encounter technical problems, such as poor internet connection or audio/video issues, contact our clinic immediately for assistance.We may need to provide alternative communication methods or troubleshooting steps.
How do I pay for a teleconsultation?
Please check with our clinic about the costs of teleconsultation and whether it is covered by your insurance provider beforehand. If there are out-of-pocket costs, our staff will inform you about payment methods accepted.
Can I request a follow-up teleconsultation?
Yes, follow-up teleconsultations are often available for ongoing management and monitoring of gastroenterological conditions. Schedule follow-up appointments as recommended by your gastroenterologist.
Remember that specific details may vary depending on your doctor and so its advisable to check with your doctor for accurate and personalized information.
